If you are an InterContinental Hotels Group (IHG) employee, you need to be familiar with the internal login system. It is not just prevalent but equally essential to keep up with the latest notifications and updates within the company.
Their Intranet system called IHG Merlin is what the company employees use to keep up with their duty charts and benefits and communicate with other employees. This portal also links all the hotels spread out in different parts of the world.
The inception of IHG Merlin was to create a vision to streamline news, HR updates, and corporate information for the IHG employees under one portal. If you are new here and need clarification about how to log into the portal, we have sorted all the information in this guide.
How to Log in to your IHG Merlin Account?
This is what you came to look for. Before we walk you through the steps individually, let us give you a rundown of the requirements.
To log into your IHG Merlin account, you’d need the following:
- IHG Merlin Login web address
- IHG Merlin valid username and password
- Working internet connection
- Mobile or laptop to log into the portal
Once you have the requirements sorted, follow the steps mentioned to log into the portal:
- Open your browser, type https://myfederate.ihg.com/ in the search bar, and press enter.
- Enter your username and password on the login page in the designated field on the log-in page.
- Following that, tap on Login.
And that’s it. There is no other catch in the equation. Once done, you can browse the IHG Merlin account and find all your relevant employee information.
How to Recover your IHG Merlin Password and Username?
As human beings, we are often prone to forgetting our IHG Merlin username and password. It is a prevalent practice and nothing you need to be ashamed of.
Since this issue is quite prevalent, it isn’t surprising that the portal also has a password recovery option. The steps are simple. The only thing you need to do is follow the steps mentioned:
- From your browser, go to Merlin’s official login page at https://myfederate.ihg.com.
- In the login portal, enter the last username you remember.
- Answer the security question that comes up for verification.
- You will then be redirected to the password reset page, where you can set up a temporary password.
- Once you have set your password, you can use it for your other logins.
That’s all the steps you need to follow. Remember that following these steps is pretty simple and will enable you to recover your password quickly.
How to Register for an IHG Network Account If You Don’t Have Any?
If you want to become part of the IHG Network to avail of the IHG One Rewards program, no extra fees are associated. You can enroll in the loyalty program without worrying about paying a hefty fine.
The steps are relatively simple for those who don’t have an IHG network account and are confused about enrolling. You can find all the details on the program’s official website. Complete all the required details, and you are good to go.
Enrolling in the program and having a membership account enables you to collect and redeem points with your stay and perks at IHG hotels.
Keep in mind that there are restrictive terms and conditions that you must follow to the T. Avoid outdoing anything in the process because that might lead to the termination of the account.
Other problems
The IHG portal has been created and developed by some of the leading minds in the IT and software sector. So, it isn’t surprising that there isn’t much that you have to worry about when it comes to enrolling in the portal.
However, it is software, and glitches and issues are bound to happen. There’s nothing wrong if issues happen, provided you know how to navigate through the said issue.
Some of the common problems include:
- Not being able to log into the IHG portal due to server overload
- Forgetting the password or username and not being able to login
- Facing issues with the updates and notifications
- Not being able to login despite the correct username and password
These are some of the common and recurring issues that many users often experience when it comes to logging into the IHG portal.
If these problems are persistent, your work is to reach out to either HR or the administration department to inform the issue and get the resolution pretty much instantaneously.
Conclusion
That’s all you potentially need to know about the IHG Login and the associated perks that come with it. If you are confused about how to proceed with the login process and how to keep up with the company information and insight, we hope this answers all your questions in detail. If you have any further queries, feel free to leave a comment, and we’ll get back to you with a resolution.
Also read: MyHR CVS Employee Login Guide
